Can someone help me please?

First of all I'm glad to hear that you have enjoyed playing here and thanks for referring your sister. Sorry that your sister did not get the email. It was probably filtered by her junk mail filter.  Emails sent by software are especially prone to that. 

The application server crashed some time on Thursday.  I fixed it this morning.  These things always seem to happen when I am not around.

Being in top position on Tuesday and losing that position is not remarkable since the points are reset at midnight Monday night - so you are not likely to secure that much of a lead in less than a day.

The tournament is competitive - so it is hard to win.  The same players win, I assume, because they put in the extra time to room hop and optimize their chanaces. We have caught people breaking the rules before, but the community does a pretty good job of helping me to police the tournament.  Nobody likes a cheater.

The cash games are another shot at cash prizes and I have a consolation prize every week to make sure that everyone gets a shot at winning if they play regularly - even if they don't participate in the cash games.   I pay out more in the cash games than I do in the weekly tournament anyway.  I know from the payouts that all the regular players get a peice of the action - which is great.

It's hard for me to understand the accusation that the bingo games are a scam considering that there is no popups, I don't sell the email list and I accept no payments from players - meanwhile I give away money to help make the games more exciting.  This site generates its profit completely independantly from the free games.  The tournaments and cash games are my way of giving back to the bingo community and I haven't generated any revenue from the free games in over 6 years of running this site.