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Recent Activity : 6 members, 97 guests, 0 search engines

THIS SITE WILL NOT LET YOU WITHDRAW YOUR WINNINGS

27-Nov-06

THIS SITE WILL NOT LET YOU WITHDRAW YOUR WINNINGS
I want to tell you about Casino Vega; http://www.casinovega.com and my negative encounter with them.

I joined their casino site and deposited funds to play, and they automatically deposited their standard bonus after I played enough of my own money to qualify for it.

I kept playing and hit $1000.00 on the "Three Times the Riches" slot game. After that win I was up to 1,200.00 +. I made a request for $1,100.00 cash out. Of course they immediately removed their bonus as I expected they would. I did not use any part of their bonus to win what I won, it was won with my own money.

After waiting the required days to have my withdrawal processed, it was placed back into my account. When I asked support for the reason, I was told that I had wagered 1,900 + and I needed to wager 4,500 which was 20x my deposit + their bonus that they had removed.

I proceeded to play until I had wagered over 4,500 as they stated I do. At this point I had $800. left and requested my withdrawal again. After waiting the few days for them to process, there was no process done. I again asked support what the problem was and was told then I could not get my money because I had multiple accounts which was forbidden. I did NOT set up mulitple accounts with them. After several heated back and forth conversations, I was able to get the IP address from them who they claimed was me that opened other accounts. The IP they gave me was in a completely different State on the East Coast. I am located in Central US.

Bottom line, I have been cheated out of $800.00 by this casino/bingo hall and I want people to know it is a bad place to play to hopefully stop someone from loseing their money there.

Getting stiffed does not feel good and hopefully no other person will have the experience I did.

posted by Gymplyr in Complaints



27-Nov-06 |

20x deposit seems high. I think I might add a column to the chart

posted by bingoadvantage


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